How it works

What happens on the call

What happens on the call

Thirty minutes, at a time you pick after you send the form. The goal is not to show you Kloutit, but to understand how you handle disputes today and tell you what we would do differently.

Thirty minutes, at a time you pick after you send the form. The goal is not to show you Kloutit, but to understand how you handle disputes today and tell you what we would do differently.

We ask about your operation

Your volumes, your PSPs, your reason codes, and who does the work today. Rough figures are enough.

We tell you what we see

Where your defences have room to improve, whether the right evidence is going in, and the friction the process is adding.

We show you how Kloutit would help

Not the full tour, but the two or three things out of everything it does that you would feel straight away.

We agree on next steps

If there is a fit, we book a second call to see the tool properly, and if not, you still leave with the read.

Why we do this

Kloutit was built by people who do this work

Kloutit was built by people who do this work

We spent years defending chargebacks before we built anything. We know what it is like to lose a case that was winnable, to find the missing document two days after the deadline, to be the only person in the company who understands reason codes. So on this call you will get a straight read and two or three things worth fixing, whether or not you end up working with us. Most people doing this job are doing it alone. You should not have to.

We spent years defending chargebacks before we built anything. We know what it is like to lose a case that was winnable, to find the missing document two days after the deadline, to be the only person in the company who understands reason codes. So on this call you will get a straight read and two or three things worth fixing, whether or not you end up working with us. Most people doing this job are doing it alone. You should not have to.

FAQs

Good to know

Good to know

Anything that is not here, bring it to the call.

Anything that is not here, bring it to the call.

Is this a sales call?

What if I do not have my numbers to hand?

We already work with another provider. Is it worth talking?

Who should be on the call?

What happens after the call?

Let's look at your chargebacks together

Tell us what is not working today, and you will leave knowing exactly what we would do to win more of them.

Let's look at your chargebacks together

Tell us what is not working today, and you will leave knowing exactly what we would do to win more of them.