Live in minutes
No developers needed
No fixed fee
Who it is for
In numbers
Up to
5.5x
more revenue recovered
On average
95%
less manual work
Built by a team that has spent
12 years
fighting chargebacks
Experience
Built by people who have been doing this for over a decade, and sharpened by every case Kloutit has defended since: which structures hold up, which evidence carries weight, what each reason code demands. That is why cases you would have written off come back as revenue.
Technology
Evidence comes to you
Kloutit pulls most of the evidence from your tools. If another team holds some of it, they can send it through a secure link without creating an account.
Cases fill themselves in
Dates, carrier, product, amount: read from the evidence and filed where they belong. Documents are classified as they arrive.
A defence in under a minute
Not a folder of attachments but a document that reads: contents, a timeline, the argument, and the evidence sitting where it supports the point.
Automation rules
No fixed fee. You only pay 20% of what you recover.
Deadlines
Complex operations
Security and compliance
ISO/IEC 27001 certified
An information security management system audited by an independent body, not a self-assessment.
GDPR compliant, data in the EU
Stored in Ireland, and on request we restrict processing to the EU entirely.
Never used to train models
Your data exists to build and submit your defences. Not for marketing, not for analysis, not for sale.
Encrypted and accountable
AES-256 at rest, TLS in transit, and immutable records of every access to your data.
FAQs
What do we need to get started?
Just your PSP connected. There is no integration project, no developers and nothing to install, and with many PSPs the connection takes a few minutes.
How much does it cost?
There is no fixed fee, only 20% of each chargeback Kloutit recovers. For high volumes, pricing is tailored to you.
Do we pay Kloutit for cases that are lost?
No, Kloutit charges nothing for them. Losing a chargeback already costs you the amount and often the product or service too, so Kloutit only takes a share of what it recovers, which gives it every reason to want each case won as much as you do.
How much time does our team need to put in?
Nobody on your team has to build a defence, because Kloutit gathers the evidence, fills in the case and writes it. At most, your team adds evidence that isn’t in your tools and reviews the cases you want to see before they go out, and if you would rather not step in at all, you don’t have to.
Can we review defences before they go out?
Yes, and you choose which ones. With automation rules you decide which cases are submitted automatically and which are prepared for your team to review and send. A good way to start is to review more cases at first and automate as the results come in, since rules can be changed whenever you like.
Which PSPs does Kloutit work with?
Kloutit integrates with any PSP, and if you use several, you can connect them all.
How complex can our operation be?
Kloutit is built for operations that run several PSPs, markets, entities and currencies at once, with teams that have different responsibilities. Rules apply exactly where you point them, so you can treat each part of the business differently without running separate tools.
Which chargebacks does it cover?
Those from every card scheme, at every stage, from the first chargeback through to arbitration.
Is there a minimum term?
No, you can cancel whenever you like, and if you leave, you take your full case history and every defence with you.
Can we move to Recovery Outsourced later?
Yes, whenever you want. It is the same product and the only thing that changes is who handles the day-to-day, so your case history and defences stay exactly where they are.
Would you rather we handled it for you?