Recovery, self-managed

Your team, recovering what it never has time to

Whether managing chargebacks is a side job or your whole job, Kloutit argues each case on its own terms, with the evidence that decides it. You decide which cases deserve a second look.

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No developers needed

No fixed fee

Who it is for

For teams that keep chargebacks in-house

You are not looking to hand disputes over. You are looking for the work to stop taking so long.

Teams with chargeback analysts

The knowledge is already in the building. What is missing is the time: the repetitive part of every dispute eats the hours that should go into strategy.

Teams with chargeback analysts

The knowledge is already in the building. What is missing is the time: the repetitive part of every dispute eats the hours that should go into strategy.

Teams with chargeback analysts

The knowledge is already in the building. What is missing is the time: the repetitive part of every dispute eats the hours that should go into strategy.

Teams where disputes are a side job

Chargebacks land on someone who already has another job. They get done, but never with the attention they deserve.

Teams where disputes are a side job

Chargebacks land on someone who already has another job. They get done, but never with the attention they deserve.

Teams where disputes are a side job

Chargebacks land on someone who already has another job. They get done, but never with the attention they deserve.

In numbers

Better defences, more money back

We recover up to

5.5x

more revenue recovered

On average

95%

less manual work

Built by people with

12 years

fighting chargebacks

“There is nothing comparable on the market. The platform covers very specific needs that we previously managed manually and in a scattered way.”

Risk Lead, Fourvenues

Review from G2

“There is nothing comparable on the market. The platform covers very specific needs that we previously managed manually and in a scattered way.”

Risk Lead, Fourvenues

Review from G2

Experience

Kloutit already knows what wins

Built by people who have been doing this for over a decade, and sharpened by what 60,000 chargebacks have shown: which structures hold up, which evidence carries weight, what each reason code demands. That is why cases you would have written off come back as revenue.

How Kloutit builds a defence

Stack of previously won cases behind a playbook for Visa 13.1: the structure that holds up, the evidence that carries weight and what the reason code demands

Technology

The busywork is already done

Kloutit gathers the evidence, fills the case in and writes the defence. The copying, the chasing and the rereading of scheme rules stop being part of your day.

Secure evidence link for the warehouse team and the drop-zone page they see, with the uploaded files ticked

Evidence comes to you

Whoever holds the proof gets a secure link and drops the files in. No account, no training, and nobody chasing them by email.

Delivery note with its reference, delivery date and carrier read automatically into the case fields

Cases fill themselves in

Dates, carrier, product, amount: read from the evidence and filed where they belong. Documents are classified as they arrive.

Generated defence document marked ready to send, with a stamp reading 38 seconds to generate

A defence in under a minute

Not a folder of attachments but a document that reads: contents, a timeline, the argument, and the evidence sitting where it supports the point.

See what else you get

Automation rules

You decide how much runs on its own

Set the conditions that matter to you — amount, reason code, PSP, delivery confirmation, deadline, 3DS — and choose what happens when a case matches: generate the defence for your team to send, submit it without you, or accept the chargeback when fighting it costs more than it returns.

New rule form applying to the whole organisation: when a case matches amount under €100 and deadline under 3 days, submit it without me

No fixed fee. Just 20% of what you recover.

What's due today: a case with three days left, its reason and status, and a button to generate the defence

Deadlines

Nothing expires because nobody noticed

Every case carries a clock, and one that expires is lost before anyone gets to argue it. Kloutit tracks every deadline and tells your team what needs attention today, so the cases that matter never depend on someone remembering.

Complex operations

Built for the operation you actually have

Several PSPs, several markets, several entities, teams with different remits. Rules apply exactly where you point them, from a single sector to the whole organisation, so a structure that took years to grow does not have to be flattened to fit the tool.

Companies that already trust us

Security and compliance

Your data, handled properly

Independently certified, encrypted throughout, and stored inside the EU.

ISO/IEC 27001 certified

An information security management system audited by an independent body, not a self-assessment.

GDPR compliant, data in the EU

Stored in Ireland, and on request we restrict processing to the EU entirely.

Never used to train models

Your data exists to build and submit your defences. Not for marketing, not for analysis, not for sale.

Encrypted and accountable

AES-256 at rest, TLS in transit, and immutable records of every access to your data.

FAQs

Good to know

Anything that is not here, just ask. We would hate for you to leave with a question unanswered, however small.

What do we need to get started?

How much of our time does this take?

What is the best way to use rules?

Which cycles and card schemes do you cover?

How complex can our operation be?

How do you charge?

Are we tied into a contract?

Can we move to Recovery Outsourced later?

Would you rather run it with your own team?

Explore Recovery Outsourced